You recently contacted Family Support Network/HOPE with a question or request for support. We are interested in your satisfaction with the information or support you received. Please complete this survey to help with our evaluation and to help us improve our services. It will only take 5 minutes. The survey is only being sent to a sample of parents who contacted our program so it is important that we get responses to all the surveys we send out. Your individual answers will be kept confidential. They will only be shared after they are put together with answers from other parents.

Please complete the survey as soon as possible. Thank you!

Sincerely,
Vickie Dieter
Director of FSN/HOPE

Try to think about the information or support you received, not what happened if you acted upon it.

Please indicate how much you agree or disagree with each of the following statements by selecting: strongly disagree, disagree, agree or strongly agree.

QUESTION #1

The information or support you received from FSN/HOPE met your needs.

Answer #1 *

For the next question, think about how the information or support you received from FSN/HOPE may have prepared you for a variety of activities: working with your child’s school, program, or service provider to make decisions about your child and available options, to work with others to support your child, to become involved in meetings, or to resolve possible disputes.

Please indicate how much you agree or disagree with each of the following statements by selecting: strongly disagree, disagree, agree or strongly agree.

QUESTION #2

You were able to understand the information you received from FSN/HOPE.

Answer #2 *

Please indicate how much you agree or disagree with each of the following statements by selecting: strongly disagree, disagree, agree or strongly agree.

If you have not had the opportunity to interact with a school, program or service provider, select Does Not Apply.

QUESTION #3

The information FSN/HOPE provided helped you learn more about how to meet your needs or the needs of your child.

Answer #3 *

Please indicate how much you agree or disagree with each of the following statements by selecting: strongly disagree, disagree, agree or strongly agree.

QUESTION #4

The information FSN/HOPE provided was useful.

Answer #4 *

Please indicate how much you agree or disagree with each of the following statements by selecting: strongly disagree, disagree, agree or strongly agree.

QUESTION #5

You are prepared to use the information you received from FSN/HOPE.

Answer #5 *

Please indicate how much you agree or disagree with each of the following statements by selecting: strongly disagree, disagree, agree or strongly agree.

QUESTION #6

You feel confident in your ability to work with school or service providers (including vocational and independent living services).

Answer #6 *

Please indicate how much you agree or disagree with each of the following statements by selecting: strongly disagree, disagree, agree or strongly agree.

QUESTION #7

You would recommend FSN/HOPE to others:

Answer #7 *

Please indicate how much you agree or disagree with each of the following statements by selecting: strongly disagree, disagree, agree or strongly agree.

QUESTION #8

You will use the information/assistance you received to advocate for your child.

Answer #8 *

Please indicate how much you agree or disagree with each of the following statements by selecting: strongly disagree, disagree, agree or strongly agree.

QUESTION #9

The information you received helped you learn about resources and options for your child.

Answer #9 *

The following questions are voluntary. We use this information to review the treatment families receive and make sure we are providing everyone high quality services. 

QUESTION #1 of 3

Do you consider yourself Hispanic/Latino:

Answer #D1 *

The following questions are voluntary. We use this information to review the treatment families receive and make sure we are providing everyone high quality services. 

QUESTION #2 of 3

Which category best describes your race?

Answer #D2 *

The following questions are voluntary. We use this information to review the treatment families receive and make sure we are providing everyone high quality services. 

QUESTION #3 of 3

Is your child:

Answer #D3 *

SHARE YOUR COMMENTS ABOUT FSN/HOPE

Thank you.  We appreciate your input. 

This information will help us to continue to improve our programs and services at FSN/HOPE.

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